There is much research to support the notion that your non-verbal cues (eye contact, hand motions, posture, etc) have more impact on the listener than the spoken word. Therefore, it is critical that you are aware of your nonverbal cues and that you ensure that the nonverbal cues match the thoughts you are expressing.
During the interview:
- Keep your hands folded on your lap and use them only to emphasize a point.
- Maintain respectful eye contact with the interviewer when you are speaking and listening.
- Sit upright in your chair. No slouching or leaning back, even if the interviewer does!
- If you wish to cross your legs, cross your ankles only.
- Actively listen by nodding and smiling, but no tilting or excessive head nodding.
- Shake hands firmly and confidently, but do not squeeze or pump.
You should never show up empty-handed to an interview. Having the following “props” demonstrates that you are organized and are expecting to come away from the interview with valuable information that you will want to write down. Take notes as appropriate during the interview.
Carry with you:
- A notebook or portfolio
- Several copies of your resume
- Several pens
- Business cards